Vendor Policy

Anyone may apply to become a vendor on DesignMultiverse. However, vendor accounts are subject to review and approval by the platform administration.

DesignMultiverse reserves the right to approve, reject, restrict, suspend or terminate vendor accounts according to marketplace requirements and applicable policies.

Vendors may sell eligible digital products including, but not limited to:

• CDR Templates
• Posters
• Pamphlets
• Flex and Banner Designs
• Wedding Invitation Designs
• Business Cards
• Certificates
• Social Media Templates
• Festival Designs
• Political and Election Campaign Designs
• Printable Design Resources
• Other creative digital assets approved by the platform

Vendors may not upload or sell products that are unlawful, harmful, infringing, misleading or otherwise prohibited by the marketplace.

DesignMultiverse may remove prohibited or problematic content without prior notice where necessary.

Vendors must own the rights to all content they upload or have proper authorization to distribute it.

By uploading a product, the vendor confirms that:

• They own the intellectual property rights to the content; or
• They possess all necessary licenses and permissions required for distribution.
• Any third-party assets used in the product are properly licensed for the intended use.

Vendors are responsible for ensuring that every product published on the marketplace meets reasonable quality and usability standards.

• Matches the product description and preview images.
• Is free from corruption and avoidable technical issues.
• Includes all necessary files and resources.
• Uses appropriate file formats.
• Is properly categorized and tagged.
• Can reasonably be used for the purpose described.

Broken, incomplete, misleading or unusable products may be removed or restricted.

Vendors must provide accurate and useful information for every product listing.

• Product title
• Detailed product description
• Supported software or application version
• Included file formats
• Included files and resources
• Usage instructions where applicable
• Important licensing or usage limitations

Vendors may set their own product prices unless a different pricing rule is specified by DesignMultiverse.

DesignMultiverse may charge a commission on each sale according to the marketplace commission structure in effect at the time of the transaction.

Commission rates or related marketplace charges may be updated from time to time.

Vendor earnings become eligible for withdrawal according to the marketplace withdrawal policy and applicable account requirements.

Current marketplace settings may include:

• Minimum withdrawal amount requirements.
• Approved withdrawal methods.
• Withdrawal processing schedules.
• Account or transaction verification requirements.

DesignMultiverse reserves the right to review withdrawal requests for security, fraud prevention, compliance or transaction verification purposes.

Refund requests involving vendor products will be reviewed according to the applicable DesignMultiverse Refund Policy.

Vendors may be asked to provide relevant information when a customer raises a dispute concerning a product.

DesignMultiverse may determine refund eligibility and dispute resolution according to its applicable policies, available information and circumstances of the case.

Vendor accounts may be restricted, suspended or permanently terminated for reasons including, but not limited to:

Outstanding balances may be held or delayed during investigations where permitted by applicable laws and marketplace procedures.

DesignMultiverse reserves the right to manage the marketplace and maintain its quality, security and integrity.

• Review and approve products.
• Edit product categories and marketplace metadata.
• Request corrections to product listings.
• Remove products that violate marketplace policies.
• Restrict or suspend vendor privileges when necessary.
• Modify marketplace features and requirements.
• Update marketplace rules and policies.

Vendors are responsible for maintaining the security of their accounts and login credentials.

• Keep account credentials confidential.
• Do not knowingly share login credentials with unauthorized individuals.
• Notify DesignMultiverse if unauthorized account activity is suspected.
• Ensure vendor profile and payment-related information remains accurate.

Vendors should provide reasonable assistance regarding their products when customer questions or issues arise.

• Provide accurate information about products.
• Respond professionally to product-related questions.
• Help customers understand included files or formats.
• Do not provide false or misleading information.
• Do not request sensitive payment credentials from customers.

DesignMultiverse is primarily a digital marketplace. Vendors are responsible for ensuring that uploaded digital products contain the files promised in the product listing.

Vendors should avoid uploading substantially identical, duplicate or unnecessarily repetitive products.

DesignMultiverse may merge, hide, restrict or remove duplicate listings when necessary to maintain marketplace quality and improve customer experience.

Vendors must use the marketplace honestly and professionally.

Vendors must cooperate with reasonable copyright, intellectual property and DMCA-related inquiries concerning products they have uploaded.

If a product is reported for alleged copyright infringement, DesignMultiverse may review the report and take appropriate action under its Copyright & DMCA Policy.

DesignMultiverse acts as a marketplace platform connecting buyers and sellers of digital products.

Vendors remain responsible for the legality, originality, licensing, accuracy and quality of the products they upload and sell.

Nothing in this section is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

DesignMultiverse reserves the right to modify, update or replace this Vendor Policy at any time.

Updated policies become effective upon publication on this page unless otherwise stated.

For vendor-related questions, policy inquiries or marketplace support, please contact DesignMultiverse through the official support channels available on the website.