Frequently Asked Questions (FAQ)

DesignMultiverse is a digital marketplace where customers can purchase premium editable design templates and creative resources including CDR files, posters, banners, wedding cards, business cards, certificates, social media templates, and more.

No. All products available on DesignMultiverse are digital downloads only. No physical products are shipped.

Your purchased files become available for download immediately after successful payment confirmation.

• My Account → Downloads
• Order Details page
• Purchase confirmation email (if available)

Most CDR products require a compatible version of CorelDRAW. Please check the product description for supported software versions before purchasing.

Yes. Purchased designs may generally be used for personal and commercial projects unless otherwise stated in the product description or license terms.

No. Reselling, redistributing, sharing, or uploading original files to another marketplace or website is strictly prohibited.

Due to the nature of digital products, refunds are generally not available after purchase.

Refunds may only be considered in cases such as:

• Corrupted files
• Incorrect files delivered
• Duplicate payments
• Technical download issues that cannot be resolved

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Wallets
• International payment methods where supported

Yes. Designers and creators can apply to become vendors and sell their digital products through our marketplace.

Vendor registration is generally free unless otherwise specified by the platform. Marketplace commission may apply to completed sales.

Vendor earnings can be withdrawn using the withdrawal methods supported by the platform, subject to minimum withdrawal limits and payout policies.

• Incomplete profile information
• Copyright concerns
• Policy violations
• Duplicate accounts
• Low-quality or prohibited content

• Copyright-infringing content
• Pirated materials
• Illegal content
• Harmful files or malware
• Offensive or explicit content

• Order number
• Product name
• Description of issue
• Screenshots or error messages if available

• Contact Us page
• Support email
• Website contact form

Yes. Payments are processed securely through trusted third-party payment gateways. DesignMultiverse does not store your card details, UPI PIN, or banking passwords.

Yes. DesignMultiverse reserves the right to update policies, terms, commissions, and marketplace rules at any time. Updated policies become effective once published on the website.